Privacy Policy

Last Updated: May 2026

This Privacy Policy applies to serenaarora.com (the “Site”), owned and operated by Serena Arora (“Serena,” “we,” “our,” or “us”). We value your trust and respect your right to privacy. This policy explains what personal information we collect, how we use it, and the steps we take to protect it.

Information We Collect

We only collect personal information that you choose to provide. This may include: 

• Name and email address (for newsletters, inquiries, applications, or downloads)
• Phone number or address (if you share them for coaching applications or event registrations)
• Payment details (processed securely by third-party payment providers when you purchase services or event tickets)

Our hosting provider also collects general, non-identifiable data (e.g., IP address, browser type, pages visited) to help us understand Site usage and improve the experience.

How We Use Your Information

We use your information to: 

• Deliver services, downloads, and resources you request
• Review and respond to inquiries and applications
• Send updates, invitations, and offers we believe are relevant to your growth
• Improve the Site, communications, and user experience

We do not sell or rent your personal information. 

Third-Party Services

We may use trusted third-party tools (e.g., payment processors, email and CRM platforms, event software). These providers have limited access to your information solely to perform services on our behalf and are not permitted to use it for their own marketing. 

Cookies

The site may use cookies to remember preferences, measure performance, and improve usability. You can control cookies through your browser settings. Disabling cookies may affect certain features. 

Data Security

We take reasonable administrative, technical, and physical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. 

Your Choices & Rights

You can: 

• Unsubscribe from marketing emails at any time using the link in our messages
• Request access, correction, or deletion of your personal information by contacting us
  
  

Children’s Privacy

This Site is intended for adults. We do not knowingly collect information from children under 13. If we learn that we have collected such information, we will delete it promptly. 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date. 

Contact Us

Questions or requests regarding this Policy or your data? Contact: 

Serena Arora 

Email: serena@serenaarora.com 

Website: serenaarora.com